PRIVACY POLICY

Effective Date: April 1, 2025

1. Introduction

Armadillo Relocation values your privacy. This Privacy Policy explains how we collect, use, protect, and share your personal information when you engage with our services, website, or SMS communications.

By using our website or services, you consent to the terms outlined in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, home address, and other details provided during service inquiries or bookings.

• Billing Information: Payment details when making transactions with us.

• Communication Data: Records of calls, emails, SMS messages, and other customer interactions.

• Technical Information: IP address, browser type, and device information when visiting our website.

3. How We Use Your Information

We use collected data to:

• Provide and manage relocation services

• Schedule appointments and send confirmations

• Respond to customer inquiries and support requests

• Process payments and invoices

• Improve our website and customer experience

• Send SMS notifications (appointment reminders, billing alerts, etc.)

4. SMS Communications & Privacy

If you opt to receive SMS messages from Armadillo Relocation, we will use your phone number only for service-related communications, such as:

• Appointment reminders

• Service updates

• Billing notices

We do not share or sell SMS opt-ins or phone numbers to any third parties or affiliates for marketing purposes.

SMS opt in and Phone numbers collected for Communications purposes will not be shared with Third parties and affiliates for Marketing.

5. Information Sharing & Disclosure

We do not sell, rent, or trade your personal information. However, we may share information in the following circumstances:

• With service providers assisting with scheduling, customer support, or payment processing (bound by confidentiality agreements).

• When required by law to comply with legal obligations or government requests.

• To protect our rights and business interests in case of fraud, security risks, or legal claims.

6. Data Security

We implement security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Choices & Rights

• Opting Out of SMS: Reply STOP to any SMS message to discontinue messages.

• Updating Your Information: Contact us at [insert contact details] to update or correct your information.

• Accessing Your Data: You may request a copy of the personal data we have collected.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website. Continued use of our services indicates your acceptance of any changes.

9. Contact Us

For any privacy-related questions or concerns, please contact us at:

email: info@amdrelocation.com

Phone: (315) 999-1679 ext. 101

Website: https://www.amdrelocation.com/

Armadillo Relocation