SMS TERMS AND CONDITIONS

Effective Date: April 1, 2025

1. SMS Consent & Data Privacy

By opting to receive SMS messages from Armadillo Relocation, you consent to receive text communications related to our services. Your phone number and personal information will not be shared with third parties for marketing purposes.

2. Types of SMS Communications

If you have provided consent, you may receive SMS messages related to the following:

• Appointment reminders (e.g., relocation updates and scheduling confirmations)

• Follow-up messages (e.g., service updates, customer support inquiries)

• Billing inquiries (e.g., payment reminders and invoice updates)

• Service alerts (e.g., weather delays, urgent notices)

Example:

"Hello, this is Danielle from Armadillo Relocation. We would like to inform you that your scheduled move-out date is on the 5th of April 2025. You will be provided with additional updates regarding the inspections of your unit to ensure that you are ready to move out before the date mentioned above. Please call us if you have questions and clarifications so we can assist you. Reply STOP to opt out."

3. Message Frequency

Message frequency varies based on the type of communication. You may receive up to 2-3 messages per week regarding your relocation, billing, or service updates.

4. Potential Fees for SMS Messaging

Standard message and data rates may apply based on your mobile carrier’s pricing plan. Fees may differ for domestic and international messages.

5. Opt-In Methods

We get consent verbally by asking: “Do you agree to receive conversational text messages from Armadillo Relocation? Message frequency varies. Message and data rates may apply. For assistance, text HELP or visit our website at https://www.amdrelocation.com. To opt out at any time text STOP. Visit https://www.amdrelocation.com/privacy-policy.

6. Opt-Out Method

You can opt out of SMS communications at any time by:

· Replying "STOP" to any SMS message received

· Contacting our customer service team by calling (315) 999-1679 ext. 101 or emailing us through https://www.amdrelocation.com/Contact to request removal from the messaging list.

7. Help & Support

For assistance, reply "HELP" to any message or contact us at (315) 999-1679 ext. 101.

8. Standard Messaging Disclosures

• Message and data rates may apply.

• Opt out anytime by texting "STOP."

• For help, text "HELP" or visit our [Terms & Conditions] or [Privacy Policy] pages.

• Message frequency may vary.

By continuing to receive SMS messages from Armadillo Relocation, you acknowledge and agree to these terms.

Armadillo Relocation